Refund Policy
At Hayworth HR Systems LLC, we are committed to providing high-quality human resource services and ensuring client satisfaction. This Refund Policy outlines the terms under which refunds may be issued for our services.
- General Policy
Due to the nature of our work (consulting, compliance, and HR services), all sales and service fees are considered final. However, we understand that circumstances may vary and will review refund requests on a case-by-case basis.
- Eligibility for Refunds
Refunds may be considered in the following situations:
You have been charged in error (e.g., duplicate payment)
Services have not been rendered as agreed in a signed contract
A prepaid service was canceled by mutual agreement before work began
To be eligible for a refund:
You must notify us in writing within 7 days of the issue
The request must include a valid reason and any supporting documentation
- Non-Refundable Services
The following are non-refundable:
Completed consulting hours or project deliverables
Setup or administrative fees
Customized policy creation, training sessions, or audits once initiated
Subscriptions or monthly retainers after work has commenced
- Refund Processing
If your refund is approved:
It will be processed within 10–14 business days
Refunds will be issued to the original payment method
A confirmation email will be sent once the transaction is completed
- Service Modifications or Credits
If a full refund is not applicable, we may offer one of the following as an alternative:
Partial refund
Service credit toward future work
Adjusted scope of service delivery
Our goal is to find a resolution that maintains a positive working relationship.
- Contact Us
To request a refund or discuss billing concerns, please contact us:
Hayworth HR Systems LLC
2161 McGhee St, Bedford, VA 24523
Phone: +1 (703) 570-1988
Email: info@hayworthsys.com